Bio Summary
Energetic Rep with 4+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Trained and mentored 4 new employees on conflict resolution, JIRA, and Zendesk CRM.
Achieved 97% average customer satisfaction rating to date, surpassing team goal by 12%
Skills :
Successful experience in a corporate environment
Strong communication skills, including active listening and clear articulation
Ability to solve problems and alleviate conflicts or escalate tactifully
Ability to multitask, manage time, and prioritize
Able to work individually and as a team.
Education
Bachelor's in Information Technology
Barathiyar University
2016Country Experience
India
Skills
Transportation, Supply Chain, and Logistics
Logistics,
Procurement
Law, Regulation, and Compliance
Quality Assurance,
Quality Control