Mohamed Masaud

mohamed masaud

United Arab Emirates

Bio Summary

Dedicated Data Analytics & Digital Transformation Consulting Professional with 8 years of experience leading large-scale digital and consulting projects in fast-paced, demanding environments. Passionate about user experiences, automation, analytics, and dedicated to improving operational efficiency through the adoption of new innovations and technologies without comprising on quality and client satisfaction. With an outstanding self-driven and positive attitude, I am highly motivated to continue my journey and exceed all expectations in my next position, committed to delivering excellence in everything I do.

Employment History

Injazat

Digital Transformation Lead, Service Delivery Excellence

Injazat

December 2020 - November 2021

Abu Dhabi - United Arab Emirates

Highlight: Defined Service Excellence Delivery framework for the Customer Excellence function that reduced 90% of critical customer escalations on IT services provided. Challenge: Client was transitioning from an in-house de ...see more

PwC

Technology, Data & Cybersecurity Consultant / Senior Manager / Contractor

PwC

August 2019 - August 2020

Dubai - United Arab Emirates

Highlight: Delivery lead for a data transformation program an Omani upstream Oil & Gas company that involved designing a new platform to become the “Single Source of Truth” to managing data across 10+ disjointed systems ...see more

EY

Technology Advisor / Assistant Manager

EY

August 2015 - July 2019

Dubai - United Arab Emirates

Work stream lead and key point of contact for developing C-Suit “Risk Reporting Story” for growing list of clients across multiple industries. Key responsibilities included, management of a multi-regional team alongsid ...see more

GRC | Data Analytics Consultant

October 2014 - September 2015

Dubai - United Arab Emirates

Data modeling and end to end architect and designer from pre-sales to implementation, training and handover (classroom and web link) and post-implementation support to a growing list of multi vertical clients for SAP GRC Acce ...see more

Education

Bachelor's in Management Information Systems

United Arab Emirates University

2013

Language Skills

Skills

Information Technology

Artificial Intelligence,

Data Management,

Data Transformation,

Machine Learning,

Internet of Things,

ERP,

IT PMO,

IT Strategy,

IT Transformation

Data Analysis

Data Analytics

Business

Digital Strategy,

Digital Transformation

Engineering

Robotics & Automation

Industry Experience