An Organisational Transformation Leader focussed on: Operational Excellence, Customer-Centricity, Process Reengineering, Shared Services, Operating Model Design, Strategy Deployment, Cost Reduction, Six Sigma, Lean Thinking, Consulting, Continuous Improvement, Leadership Coaching, Culture Change, Enterprise-wide Alignment, Mindset Change, Training & Facilitation, Digitization, Led Large Teams, Behavioral Science, Shared Services Optimisation, Patient Experience
January 2022 - present
India
November 2020 - present
Shanghai, China
July 2015 - present
India
July 2019 - June 2021
Shanghai, China
December 2010 - May 2012
India
July 2002 - November 2010
India
January 2000 - July 2002
Mumbai, Maharashtra, India
Business Process Management,
Business Process Outsourcing,
Continuous Improvement,
Operational Excellence,
Operation Management,
Service Operations,
Change & Implementation,
Transformation Management Office,
Balance Scorecard,
Dashboard Development,
KPIs,
Organizational Excellence,
Performance Management System,
Strategy Execution,
Project Management
Program Management
TQM,
QMS,
Quality Assurance,
Quality Control
Lean,
Shared Services
Pension funds,
Sovereign Wealth Fund,
Real Estate,
Private Equity,
Venture Capital