cem ozguven

Co-Founder & Managing Director at Smart Minds Consulting

Bio Summary

Over the past 20 years, I have developed businesses and driven transformations as a McKinsey consultant and an executive with a global CPG company. My consulting and entrepreneurial foundation equipped me with skills in commercial strategy development and execution, which I leveraged to transform Philip Morris International (PMI)’s business from tobacco to reduced-risk products (electronic devices) by developing and deploying omni-channel strategies to establish and grow this revolutionary consumer products category world-wide (referred as the largest transformation in the history of consumer goods) 

My reputation as a transformative leader led to my final role at PMI, where I launched their global Direct to Consumer business from scratch. Setting the vision and strategy and managing the global P&L, I built a 300-person global team that scaled operations and deployed digital marketing initiatives that grew PMI’s e-commerce net revenue (from zero) to significance. From designing the consumer journey to digitalizing processes, I played a leading role in delivering an integrated consumer experience across conventional and digital platforms. 

Dissertation on the analysis of demand dynamics and pricing policies in consumer goods

Employment History

Smart Minds Consulting

Co-Founder & Managing Director

Smart Minds Consulting

2020 - present

Management consulting services focusing on commercial strategy development, business/digital transformation, direct-to-consumer, CX design and consumer operations. Mainly working with companies in the Consumer Goods/Retail, C ...see more

Philip Morris International

Global Head of Direct-to-Consumer (E-commerce & CRM - including Operations)

Philip Morris International

2008 - 2020

Lausanne, Switzerland

Established a global direct-to-consumer business selling electronic devices, accessories, and consumables from scratch, expanding it to 50+ countries and growing the annual net revenue from zero to scale. Built and managed a ...see more

Primiva

Co-Founder & Managing Director

Primiva

2004 - 2008

İstanbul, Turkey

Founded Primiva, specialized in the distribution of consumer packaged goods. Sold the company to a major logistics firm following a period of runaway growth

McKinsey & Company

Management Consultant

McKinsey & Company

2001 - 2004

Managed strategic planning, business development and marketing projects, mainly in FMCG & Retail. Project experience includes business model design, strategic assessment and business valuation, commercialization of new produc ...see more